A recent email to MassHealth providers, notified of a MassHealth Call Center change, effective 9/1/24. The MassHealth Call Center will no longer support claim status inquiries on or after 9/1/24.

Status of claims sent to MassHealth can be checked by logging into the MassHealth Provider Online Service Center (POSC) and searching individually, by batch or by reviewing the MassHealth Remittance Advice (RA).

For information on how to check MassHealth claim status go to Mass.gov  Check Claim Status.

Source: MassHealth Customer Relations Team email