With more than 20 years of providing outstanding revenue cycle management and business services to hundreds of medical providers, Integrated Physicians Management Services (IPMS) is committed to simplifying the complexities of all facets of medical practice management, so managers can make agile business decisions and maximize profitability while physicians focus on providing excellent care for patients. Whether our clients need assistance with revenue cycle management, maintaining compliance with healthcare laws and regulations, or need the burden of administrative functions alleviated, medical practices trust IPMS to understand the unique goals and challenges of their business and deliver superior results, tangible improvements, and meaningful financial outcomes. It’s our mission to help medical practices become more efficient, more effective, and more profitable. We do that by providing outstanding services in a manner that is supportive, insightful, trusted, and completely fulfills or exceeds the expectations of our clients.

Our in-house team of industry veterans, from dedicated Account Managers to Certified Professional Coders, are equally committed to our mission and are guided by our core values:

Delivering on what
we promise
Leverage our expertise
and industry experience
Paying meticulous
attention to detail
Communicating openly,
frequently, and transparently
Building strong, long-lasting
client relationships through
professionalism, integrity,
and mutual success
The continual improvement
and develpoment of our team

Liz Dickman,
Chief Executive Officer

Liz Dickman is the CEO of Integrated Physicians Management Services. She has been with IPMS since 1999, growing alongside the company from a Controller to the Chief Financial Officer and now assumes the role of CEO.
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Melanie Frye,
Chief Operating Officer

Melanie Frye is the Chief Operating Officer at IPMS. She brings more than 20 years of expertise in Revenue Cycle Management services to IPMS. She is responsible for leading business onboarding and operations.
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Emilia Grochowska,
Director of Finance

Emilia Grochowska joined IPMS’s Accounting team in June 2009 and has been leading the department as the Controller since 2014.
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Cynthia Ambrose,
Human Resources Manager

Cynthia Ambrose has over 30 years of experience in the Administrative field and has held the position of Human Resources Manager with IPMS since 1998.
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Lisa Powell,
Financial Systems Administrator

Lisa Powell is our Financial Systems Administrator. Lisa brings more than 40 years of medical billing experience to our organization, where she has served since 1988 and is responsible for the management of our in-house practice management system.
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Jolanta Kowalczyk,
Manager of Administrative Services

Jolanta Kowalczyk is the Manager of Administrative Services at IPMS and has been with the company since 1999. She obtained her Certified Professional Coder (CPC) certification from the American Academy of Professional Coders.
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Tina Martinez,
Senior Account Manager

Tina Martinez is a Senior Account Manager at IPMS and has been with the company for more than 20 years. Tina specializes in implementing best practice revenue cycle management methodologies to optimize billing processes and procedures to provide a successful financial performance for her clients.
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Chris Fisher,
Account Manager

Chris Fisher has been with IPMS since 2014. He started as an extern from Branford Hall and his talents and skills earned him several promotions working in several client specialties to his current position of Account Manager.
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Sylvia B. Sznaj,
Account Manager

Sylvia Sznaj has been an Account Manager at IPMS for more than 10 years. During this time, she has managed multiple specialty practices including anesthesia, pain management, rheumatology, orthopedics, urgent care, and most recently, dermatology.
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Jennifer Vail,
Account Manager

Jennifer Vail is a graduate from the University of Hartford. She began her medical administration career with IPMS in 2010 and returned to the company after spending several years working for medical practices.
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Doreen Clark,
Medical Auditing Division Manager

Doreen Clark is the Medical Auditing Division Manager at IPMS. Doreen has been with the company since 2011. In addition to coding for various specialties, she has conducted audits and training for employees and clients.
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Bridget Swift,
Project Manager

Bridget Swift is the Project Manager at IPMS. She has spent over 10 years with the company and is responsible for managing our short and long-term AR projects and call center services. Her strong communication and client skills enhance IPMS’s process-driven management philosophy.
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Monique Milhomens,
Coding Supervisor

Monique Milhomens is the Coding Supervisor at IPMS and currently holds certification as a Certified Professional Coder (CPC) and Certified Professional Auditor (CPMA).
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Beth Parent,
Senior Pathology Coder
and Team Leader

Beth Parent is our Senior Pathology Coder and Team Leader at IPMS. She brings more than 40 years of healthcare experience to our organization. She is responsible for managing pathology workflow and staff, as well as being an integral part of the production team.
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Fatima LaChance,
Office Services Manager & IT Support Specialist

Fatima LaChance is the Office Services Manager and IT Support Specialist at IPMS. Since her start with IPMS in 2007, Fatima has managed and overseen the daily operations of the organization.
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Michele Krpata,
Compliance Officer, Quality Reporting Analyst

Michele Krpata is the Compliance Officer, Quality Reporting Analyst at IPMS. She has been with IPMS for more than 19 years and began her tenure as a Medical Reimbursement Specialist, transitioning to Coding and Compliance Management.
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Sharon S. Donelli,

Sharon Donelli is a Consultant for IPMS.
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“IPMS has been instrumental in providing coding services for our business. The overall knowledge, efficiency, adaptability, and dependability of the coding professionals as well as the management team is remarkable.”

MLD Pathology